Services

All the services
you need…

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Telescopes installed since February 2019

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Places already booked

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Places available immediately


Telescopes Hosting


We are able to host your telescope in one of our collectives’ observatories or give you the opportunity to have your own private observatory!

High Speed Internet

  • 30 mbps down/10 mbps up dedicated link per telescope. You don’t share your connection with other customers!
  • Direct access to your local network

Technical Support

  • All basic maintenance and technical support is included in our plans!
  • Technical support by highly skiled engineer is available on site every day, including weekends

Secure Site

  • Guard living onsite
  • Engineer traveling regularly to the site
  • Single road to the site
  • CCTV cameras for 360° coverage

Green Power

  • 220 Volts AC
  • 10 KW solar power plant in initial configuration
  • Non-stop operations under cloudy conditions

Observatories

  • Shared observatories or individual observatories
  • Automatic roof opening and closing depending on weather conditions
  • Notification system: you receive your observatory’s state and weather conditions in real-time on your smartphone

Telemetry

  • Weather station & AAG Cloudwatcher
  • All-sky camera
  • Indoor and outdoor cameras
  • Your observatory & your network states online
  • Custom ASCOM and ACP safety monitors drivers are provided



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COLLECTIVE OBSERVATORY

1 place in a shared observatory

$600 / 535€

PER MONTH


Shared roll-off roof observatory

No entry fee

Maximum telescope size: 24"

PRIVATE OBSERVATORY

1 place in your own observatory

Ask for a quote

Individual clamp-shell or roll-off roof observatory

No entry fee

Maximum telescope size: No limit! 


Advanced support


If you need specific support, our engineer can be on site in less than 4 hours!

ADVANCED SUPPORT

Ask for a quote

Precise collimation

Problems debugging

Mechanical design and construction

Software development

Telescopes and instruments consulting

Equipment purchase on your behalf


Reception & Installation


Although Chile is a beautiful place to visit, you do not have to come with your equipment. You can send it to us and we will install it for you.



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RECEPTION & INSTALLATION

Ask for a quote

We clear your equipment from the chilean customs and take it to the site

We install your equipment in its observatory

We accurately align your mount and colimate your telescope

You test your setup from home

We improve installation until you are happy with it!


Custom construction


If you want to build your own observatory on our land or install your dome, we have room!



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CUSTOM CONSTRUCTION

Ask for a quote

Reserved area on our land of several hectares for custom constructions

Our engineers support you in the realization of your project

Our construction teams are at your disposal

We monitor progress and report to you

We provide you with custom Internet access and power supply

Like what we offer?

Have you found what you’re looking for, or do you have some questions for us?
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